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Terms & Conditions

Introduction

These terms and conditions apply between you, the User of this Website (including any sub-domains, unless expressly excluded by their own terms and conditions), and City Restaurants Operations Limited, the owner and operator of this Website. Please read these terms and conditions carefully, as they affect your legal rights. Your agreement to comply with and be bound by these terms and conditions is deemed to occur upon your first use of the Website. If you do not agree to be bound by these terms and conditions, you should stop using the Website immediately.

In these terms and conditions, User or Users means any third party that accesses the Website and is not either (i) employed by City Restaurants Operations Limited and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to City Restaurants Operations Limited and accessing the Website in connection with the provision of such services.

You must be at least 18 years of age to use this Website. By using the Website and agreeing to these terms and conditions, you represent and warrant that you are at least 18 years of age.

These terms and conditions apply between you, the User of this Website (including any sub-domains, unless expressly excluded by their own terms and conditions), and City Restaurants Operations Limited, the owner and operator of this Website. Please read these terms and conditions carefully, as they affect your legal rights. Your agreement to comply with and be bound by these terms and conditions is deemed to occur upon your first use of the Website. If you do not agree to be bound by these terms and conditions, you should stop using the Website immediately.

In these terms and conditions, User or Users means any third party that accesses the Website and is not either (i) employed by City Restaurants Operations Limited and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to City Restaurants Operations Limited and accessing the Website in connection with the provision of such services.

You must be at least 18 years of age to use this Website. By using the Website and agreeing to these terms and conditions, you represent and warrant that you are at least 18 years of age.

INTELLECTUAL PROPERTY AND ACCEPTABLE USE

  1. All Content included on the Website, unless uploaded by Users, is the property of City Restaurants Operations Limited, our affiliates or other relevant third parties. In these terms and conditions, Content means any text, graphics, images, audio, video, software, data compilations, page layout, underlying code and software and any other form of information capable of being stored in a computer that appears on or forms part of this Website, including any such content uploaded by Users. By continuing to use the Website you acknowledge that such Content is protected by copyright, trademarks, database rights and other intellectual property rights. Nothing on this site shall be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark, logo or service mark displayed on the site without the owner’s prior written permission

  2. You may, for your own personal, non-commercial use only, do the following:

    A. retrieve, display and view the Content on a computer screen

  3. You must not otherwise reproduce, modify, copy, distribute or use for commercial purposes any Content without the written permission of City Restaurants Operations Limited.

  1. All Content included on the Website, unless uploaded by Users, is the property of City Restaurants Operations Limited, our affiliates or other relevant third parties. In these terms and conditions, Content means any text, graphics, images, audio, video, software, data compilations, page layout, underlying code and software and any other form of information capable of being stored in a computer that appears on or forms part of this Website, including any such content uploaded by Users. By continuing to use the Website you acknowledge that such Content is protected by copyright, trademarks, database rights and other intellectual property rights. Nothing on this site shall be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark, logo or service mark displayed on the site without the owner’s prior written permission

  2. You may, for your own personal, non-commercial use only, do the following:

    A. retrieve, display and view the Content on a computer screen

  3. You must not otherwise reproduce, modify, copy, distribute or use for commercial purposes any Content without the written permission of City Restaurants Operations Limited.

Prohibited Use

  1. You may not use the Website for any of the following purposes:

    A. in any way which causes, or may cause, damage to the Website or interferes with any other person’s use or enjoyment of the Website;

    B. in any way which is harmful, unlawful, illegal, abusive, harassing, threatening or otherwise objectionable or in breach of any applicable law, regulation, governmental order;

    C. making, transmitting or storing electronic copies of Content protected by copyright without the permission of the owner.

  1. You may not use the Website for any of the following purposes:

    A. in any way which causes, or may cause, damage to the Website or interferes with any other person’s use or enjoyment of the Website;

    B. in any way which is harmful, unlawful, illegal, abusive, harassing, threatening or otherwise objectionable or in breach of any applicable law, regulation, governmental order;

    C. making, transmitting or storing electronic copies of Content protected by copyright without the permission of the owner.

Registration

  1. You must ensure that the details provided by you on registration or at any time are correct and complete.

  2. You must inform us immediately of any changes to the information that you provide when registering by updating your personal details to ensure we can communicate with you effectively.

  3. We may suspend or cancel your registration with immediate effect for any reasonable purposes or if you breach these terms and conditions.

  4. You may cancel your registration at any time by informing us in writing to the address at the end of these terms and conditions. If you do so, you must immediately stop using the Website. Cancellation or suspension of your registration does not affect any statutory rights.

  1. You must ensure that the details provided by you on registration or at any time are correct and complete.

  2. You must inform us immediately of any changes to the information that you provide when registering by updating your personal details to ensure we can communicate with you effectively.

  3. We may suspend or cancel your registration with immediate effect for any reasonable purposes or if you breach these terms and conditions.

  4. You may cancel your registration at any time by informing us in writing to the address at the end of these terms and conditions. If you do so, you must immediately stop using the Website. Cancellation or suspension of your registration does not affect any statutory rights.

Privacy Policy

  1. Use of the Website is also governed by our Privacy Policy, which is incorporated into these terms and conditions by this reference. Click here to view the Privacy Policy.

  1. Use of the Website is also governed by our Privacy Policy, which is incorporated into these terms and conditions by this reference. Click here to view the Privacy Policy.

Availability Of The Website & Disclaimers

  1. Any online facilities, tools, services or information that City Restaurants Operations Limited makes available through the Website (the Service) is provided “as is” and on an “as available” basis. We give no warranty that the Service will be free of defects and/or faults. To the maximum extent permitted by the law, we provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality. City Restaurants Operations Limited is under no obligation to update information on the Website.

  2. Whilst City Restaurants Operations Limited uses reasonable endeavours to ensure that the Website is secure and free of errors, viruses and other malware, we give no warranty or guaranty in that regard and all Users take responsibility for their own security, that of their personal details and their computers.

  3. City Restaurants Operations Limited accepts no liability for any disruption or non-availability of the Website.

  4. City Restaurants Operations Limited reserves the right to alter, suspend or discontinue any part (or the whole of) the Website including, but not limited to, any products and/or services available. These terms and conditions shall continue to apply to any modified version of the Website unless it is expressly stated otherwise.

  1. Any online facilities, tools, services or information that City Restaurants Operations Limited makes available through the Website (the Service) is provided “as is” and on an “as available” basis. We give no warranty that the Service will be free of defects and/or faults. To the maximum extent permitted by the law, we provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality. City Restaurants Operations Limited is under no obligation to update information on the Website.

  2. Whilst City Restaurants Operations Limited uses reasonable endeavours to ensure that the Website is secure and free of errors, viruses and other malware, we give no warranty or guaranty in that regard and all Users take responsibility for their own security, that of their personal details and their computers.

  3. City Restaurants Operations Limited accepts no liability for any disruption or non-availability of the Website.

  4. City Restaurants Operations Limited reserves the right to alter, suspend or discontinue any part (or the whole of) the Website including, but not limited to, any products and/or services available. These terms and conditions shall continue to apply to any modified version of the Website unless it is expressly stated otherwise.

LIMITATION OF LIABILITY

  1. Nothing in these terms and conditions will:

    A. limit or exclude our or your liability for death or personal injury resulting from our or your negligence, as applicable;

    B. limit or exclude our or your liability for fraud or fraudulent misrepresentation; or,

    C. limit or exclude any of our or your liabilities in any way that is not permitted under applicable law.

  2. We will not be liable to you in respect of any losses arising out of events beyond our reasonable control.

  3. To the maximum extent permitted by law, City Restaurants Operations Limited accepts no liability for any of the following:

    A. any business losses, such as loss of profits, income, revenue, anticipated savings, business, contracts, goodwill or commercial opportunities;

    B. Loss or corruption of any data, database or software;

    C. any special, indirect or consequential loss or damage.

  1. Nothing in these terms and conditions will:

    A. limit or exclude our or your liability for death or personal injury resulting from our or your negligence, as applicable;

    B. limit or exclude our or your liability for fraud or fraudulent misrepresentation; or,

    C. limit or exclude any of our or your liabilities in any way that is not permitted under applicable law.

  2. We will not be liable to you in respect of any losses arising out of events beyond our reasonable control.

  3. To the maximum extent permitted by law, City Restaurants Operations Limited accepts no liability for any of the following:

    A. any business losses, such as loss of profits, income, revenue, anticipated savings, business, contracts, goodwill or commercial opportunities;

    B. Loss or corruption of any data, database or software;

    C. any special, indirect or consequential loss or damage.

General

  1. You may not transfer any of your rights under these terms and conditions to any other person. We may transfer our rights under these terms and conditions where we reasonably believe your rights will not be affected.

  2. These terms and conditions may be varied by us from time to time. Such revised terms will apply to the Website from the date of publication. Users should check the terms and conditions regularly to ensure familiarity with the then current version.

  3. These terms and conditions together with the Privacy Policy contain the whole agreement between the parties relating to its subject matter and supersede all prior discussions, arrangements or agreements that might have taken place in relation to the terms and conditions.

  4. The Contracts (Rights of Third Parties) Act 1999 shall not apply to these terms and conditions and no third party will have any right to enforce or rely on any provision of these terms and conditions.

  5. If any court or competent authority finds that any provision of these terms and conditions (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of these terms and conditions will not be affected.

  6. Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.

  7. This Agreement shall be governed by and interpreted according to the law of England and Wales and all disputes arising under the Agreement (including non-contractual disputes or claims) shall be subject to the exclusive jurisdiction of the English and Welsh courts.

  1. You may not transfer any of your rights under these terms and conditions to any other person. We may transfer our rights under these terms and conditions where we reasonably believe your rights will not be affected.

  2. These terms and conditions may be varied by us from time to time. Such revised terms will apply to the Website from the date of publication. Users should check the terms and conditions regularly to ensure familiarity with the then current version.

  3. These terms and conditions together with the Privacy Policy contain the whole agreement between the parties relating to its subject matter and supersede all prior discussions, arrangements or agreements that might have taken place in relation to the terms and conditions.

  4. The Contracts (Rights of Third Parties) Act 1999 shall not apply to these terms and conditions and no third party will have any right to enforce or rely on any provision of these terms and conditions.

  5. If any court or competent authority finds that any provision of these terms and conditions (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of these terms and conditions will not be affected.

  6. Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.

  7. This Agreement shall be governed by and interpreted according to the law of England and Wales and all disputes arising under the Agreement (including non-contractual disputes or claims) shall be subject to the exclusive jurisdiction of the English and Welsh courts.

CITY RESTAURANTS OPERATIONS LIMITED DETAILS

  1. City Restaurants Operations Limited is a company incorporated in England and Wales with registered number 13151752 whose registered address is Unit 15 Beecham Business Park, Aldridge, Staffordshire, WS9 8TZ and it operates the Website www.afrikanakitchen.com.

  2. You can contact City Restaurants Operations Limited by email on info@afrikanakitchen.com.

  1. City Restaurants Operations Limited is a company incorporated in England and Wales with registered number 13151752 whose registered address is Unit 15 Beecham Business Park, Aldridge, Staffordshire, WS9 8TZ and it operates the Website www.afrikanakitchen.com.

  2. You can contact City Restaurants Operations Limited by email on info@afrikanakitchen.com.

Grad 'N Grab

6 Jul 2026

The Grad 'N Grab promotion is open to customers who can provide valid proof of graduation. Accepted proof may include a graduation certificate, graduation invitation or ticket, official university confirmation email, student portal confirmation, or another official document confirming graduation. Afrikana reserves the right to determine whether the proof provided is valid and may refuse redemption where sufficient proof cannot be provided. Eligible customers are entitled to one free Don't Flap Wrap only. Fries are not included. Any additional items, upgrades, modifiers or extras will be charged at the standard menu price. The offer is valid for takeaway orders only and may only be redeemed between Monday 27 July 2026 and Thursday 30 July 2026, from 12:00pm until 4:00pm, at participating Afrikana restaurants. The offer cannot be used in conjunction with any other promotion, discount or offer and cannot be exchanged for cash, credit or an alternative product. Afrikana reserves the right to amend, suspend or withdraw the promotion at any time without prior notice. Participation in this promotion constitutes acceptance of these Terms & Conditions.

Big Wing Drop

6 Jul 2026

The Big Wing Drop promotion is open to customers who have signed up via the official Afrikana landing page during the promotional period and are following Afrikana on both Instagram and TikTok. Eligible customers will receive an email notifying them if their chosen participating store is taking part and providing details on how to claim their free 3 Wings. To redeem the offer, customers must present their promotional email in store. The offer is valid for 3 x Free Wings only. Any additional items, upgrades or amendments to the order will be charged at the standard menu price. The offer is valid for takeaway orders only, cannot be used in conjunction with any other promotion, discount or offer, is not valid against existing or pre-booked reservations, and cannot be exchanged for cash, credit or any alternative product. Only 50 x 3 Wings are available as part of this promotion at participating locations. Prizes are available on a first come, first served basis and, once all prizes have been claimed, the promotion will end. The offer is only valid at the participating Afrikana restaurants listed within the promotional email. Afrikana reserves the right to amend, suspend or withdraw the promotion at any time without prior notice. Participation in the promotion constitutes acceptance of these Terms & Conditions.

The Afternoon Chicken Club

21 Apr 2026

The Afternoon Chicken Club promotion offers 30% off selected chicken dishes from the ‘I Came for Chicken’ range and is available Monday to Thursday from 12:00 to 16:00 at all Afrikana dine-in restaurants, excluding express locations. This offer is valid for dine-in only and cannot be used in conjunction with any other offer, discount, or promotion. Afrikana reserves the right to amend or withdraw this offer at any time without prior notice.

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